SWITZERLAND-PHOTOS.COM  Image Bank
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SWITZERLAND-PHOTOS
FAQ



- What is the file size and compressed file size?
- Can I download the same image more than once?
- What is the source of our images?
- What compression is used for the images available for download?
- I cannot find a lightbox to view all the pictures I am interested in.
- How do I choose and buy a digital image?
- Can I use screen images for a layout?
- How do I purchase an image if I need more than one usage?
- How is the price of an image calculated?
- What is the size and price of your photographic prints?
- How long will it take to get my print(s) delivered?
- What is the price of shipping & handling for the prints?
- How can I change currency?
- How do I search for specific images or special themes?
- Is it safe to buy images on your site?
- As a Mac User, is there anything I should know?


Q: What is the file size and compressed file size?
A:
Images sizes and compression format
File TypeFile SizeCompressed File Size
JPEG HIGH~ 50-60 Mb.~ 15-25 Mb.
JPEG MEDIUM~ 18-30 Mb.~ 6-12 Mb.
JPEG SMALL~ 5-8 Mb.~ 1-3 Mb.
TIFF HIGH~ 50-60 Mb.~ 30-40 Mb.

TIFF images are available on demand and will be sent on a CD. Ask us a quote for!
Q: Can I download the same image more than once?
A: Yes, you may login multiple times during the period of one month after your purchase, and download your image(s) 10 times.
Q: What is the source of our images?
A: We photograph using SMALL, MEDIUM and LARGE format cameras as well as 22 mio pixel digital back for the rights-managed pictures, and mostly digital for the royalty-free pictures.
Q: What compression is used for the images available for download?
A: All images are compressed using JPEG at maximum quality. All images are first saved images. If you wish to purchase TIFF images, please contact us, we would be happy to send you a CD.
Q: I cannot find a lightbox to view all the pictures I am interested in.
A: Use the shopping cart as a lightbox. You can add or delete a picture from your shopping cart at any time.
Q: How do I choose and buy a digital image?
A: Go to the gallery main page, then choose a gallery. Browse through the pages until you find a picture you like. And follow the simple instructions on your screen.
Q: Can I use screen images for a layout?
A: You may according to our licenses. The use is limited in time.
Q: How do I purchase an image if I need more than one usage?
A: You have to go through the price calculator and payment process for each usage, or you may contact us for a special offer on multiple usage of an image.
Q: How is the price of an image calculated?
A: All images on the CDs are royalty-free, all other images are rights-managed; read our licenses for more informations on royalty-free and rights-managed images.The price of rights-managed images is calculated through a very simple 5step process: usage, size, number of prints, coverage, exclusivity of usage.
Q: What is the size and price of your photographic prints?
A: Each photograph on our site except royalty-free pictures is available as prints on high-quality photographic paper. Prints are available in 2 sizes for CHF. 99.- and CHF. 249.-.
Q: How long will it take to get my print(s) delivered?
A: Allow a week within Switzerland, 10 days for Europe, 12 days for the rest of the world.
Q: What is the price of shipping & handling for the prints?
A:
Switzerland: CHF 15.-
Europe: € 14.-
Rest of the world: $ 24.-

You will only pay shipping for the first print! If you order more than one print, shipping rate will stay the same.
Q: How can I change currency?
A: Just log in, and choose your preferred currency in your personal profile. EUR, USD and CHF are available!
Q: How do I search for specific images or special themes?
A: Use the search function to find images using keywords, or browse the galleries. You can also choose the orientation of the images you are looking for. The "Advanced search" can also help you find the right image.
Q: Is it safe to buy images on your site?
A: Payments are processed by Worldpay (leaders in internet payment solutions). The latest encryption technologies are used in order to securely process your payments. No credit card information is stored on this site.
Q: As a Mac User, is there anything I should know?
A: If you are a Mac user, Safari and Firefox work the best.
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